Essense :There is a constant need to be in touch and "sense" your employees' perceptions, views, opinions and expectations before making any key decisions.
There is urgent and constant need to "listen" to their ideas and suggestions before making huge changes.
To meet customer, market-place, workplace and financial expectations there is need to act swiftly and decisively in several areas like:
Redesigning your organisation,
Redesigning key jobs, roles and responsibilities.
Launching programs that will mobilize your team to improve performance and productivity and manage costs .
